Important info
How to Book?
- Check availability
- Fill out the contact form
- Click Order
You will receive an e-mail from us with the payment details. The owners are Belgians, so you will be able to deposit into a Belgian account.
If you experience any problems with the reservation, please send an e-mail to: lowveldescape@gmail.com
Payment terms
Conditions of payment
We require a 30% deposit, payable within 14 days of booking. After payment you will receive from us an extensive information folder about the villa and the area. If the payment is not paid, we reserve the right to further rent the villa.
This also includes a deposit of 200€. This sum will be used for any loss or damage caused during the rental period. If at the end of the rental period there is no loss or damage, the deposit will be refunded within 10 working days after the end of the rental period.
booking discount
For rates longer than 4 weeks, please ask us for a proposal.
If you only travel with 2, just give us a call, we have custom fares for you.
What’s Included?
General utilities such as: Gas, water and electricity.
Weekly cleaning
Linen: bed linen, towels and kitchen towels
Collection service Hoedspruit Airport
High-speed Internet
Your personal host, Les, is also included. He welcomes you at the gate or at Hoedspruit Airport and explains about Zandspruit, the area and the villa. If you wish, he will also help you book excursions and safaris throughout your stay.
Cancellation terms and conditions and liability
We are very proud of Lowveld Escape, and want to keep the well cared for character. That is why we have drawn up a few house rules and conditions for our tenants. Read these carefully so you can keep to them.
These general booking and rental conditions are part of the rental agreement between you and the landlord (Lowveld Escape). By making your payment to the landlord you agree to the terms and conditions described below.
Lessor’s liability
The landlord is never liable for:
- Disruption, modification or prevention of the tenant’s stay if this is the result of unforeseen and/or insurmountable events.
- Injuries sustained by the tenant due to the stay in the rented object.
Loss, theft and damage to personal belongings or vehicles.
Cancellation by tenant
A cancellation must be notified to the landlord by e-mail. When you cancel, the following amount is due to the landlord as a tenant, depending on how long before your stay you cancel (the date is fixed on the day the email is sent to us):
-
- Cancellation more than 3 months before the start of the rental period: 20% of the rental sum
.
-
- Cancellation between 3 and 1 month before the start of the rental period: 50% of the rental sum
.
-
- Cancellation between 1 month and day 0 before the start of the rental period: 100% of the rental sum
.
When the tenant cancels, the landlord may offer or rent the property again for rent.
If the tenant leaves the property before the end of the rental period, no rent will be refunded.
Cancellation by the landlord
If the property becomes uninhabitable due to unforeseen circumstances, the landlord is forced to cancel the rental agreement and the tenant will be informed immediately. Also, within 10 days already paid rent will be refunded. In this case the landlord can never be held liable to pay any (consequential) damage and/or inconvenience
